In-Person Counselling
Meet face-to-face with your counsellor in a private room at Therapy Now in Newton, Surrey. In-person sessions can provide a clear separation from home, work, and daily responsibilities.
In-Person & Virtual Counselling in Surrey
Counselling that fits your life.
Some people feel most comfortable meeting face-to-face. Others value the convenience of secure virtual counselling from home. Therapy Now offers flexible counselling options so you can choose the format that best supports your comfort, schedule, and goals.
Virtual counselling availability may vary by counsellor, appointment type, and the professional jurisdiction in which you are located at the time of your session.
Two ways to receive support
In-person connection or virtual convenience.
Both formats can offer meaningful counselling support. The right choice often depends on your privacy, transportation, schedule, technology, comfort, and the concerns you want to discuss.
Virtual Counselling
Connect with your counsellor through a secure video appointment from a private location. Virtual counselling can reduce travel time and make care easier to fit into a busy schedule.
Why choose in-person counselling?
A dedicated space for face-to-face support.
Some people find it easier to focus, reflect, and feel connected when they are physically present with their counsellor.
- ✓Face-to-face communication and connection
- ✓A private counselling room away from home distractions
- ✓No need to manage technology or internet quality
- ✓A clear transition into and out of the counselling session
- ✓Convenient if you already visit Therapy Now for another service
Why choose virtual counselling?
Support from a place that feels comfortable and convenient.
Virtual counselling may make it easier to continue care when transportation, parenting responsibilities, mobility, illness, weather, or a demanding schedule makes travel difficult.
- ✓No travel or parking time
- ✓Attend from a private space at home or another appropriate location
- ✓May be easier for parents and caregivers
- ✓Useful during poor weather or minor illness
- ✓Can support continuity when your routine changes
Compare counselling formats
Which option may be right for you?
There is no universally better format. Consider where you feel most comfortable speaking openly and which option you can attend most consistently.
| Consideration | In-Person Counselling | Virtual Counselling |
|---|---|---|
| Location | Therapy Now clinic in Newton, Surrey | A private, appropriate location within the counsellor’s permitted jurisdiction |
| Travel | Requires travel and parking | No travel required |
| Privacy | Private clinic counselling room | You are responsible for finding a private space and using a secure device and connection |
| Technology | No device or internet needed | Requires a compatible device, camera, microphone, and reliable internet |
| Convenience | Dedicated time away from home and work | Often easier to fit around work, parenting, caregiving, or mobility needs |
| Connection | Face-to-face presence in the same room | Real-time video connection from separate locations |
Is virtual counselling effective?
The best format is the one that supports engagement and consistency.
Many people find virtual counselling helpful because it improves access and makes regular appointments easier to attend. Others feel more connected or focused during in-person sessions.
Your counsellor can help you consider your goals, privacy, technology, current concerns, and personal preferences when deciding which format is appropriate.
Virtual counselling may be a good fit when:
- ✓You have access to a quiet and private space
- ✓Your internet connection is reliable
- ✓You feel comfortable using video technology
- ✓Travel or scheduling makes in-person care difficult
- ✓Your counsellor determines virtual care is appropriate for your needs
Preparing for virtual counselling
Simple steps for a more comfortable online session.
Choose a Private Space
Select a quiet location where you can speak freely and are unlikely to be interrupted.
Check Your Technology
Test your camera, microphone, device battery, and internet connection before the appointment.
Use Headphones
Headphones may improve sound quality and help protect the privacy of your conversation.
Limit Distractions
Silence notifications, close unnecessary applications, and let others know you need uninterrupted time.
Keep Contact Details Nearby
Have the clinic’s phone number available in case you experience a connection problem.
Allow Time Afterwards
When possible, leave a few quiet minutes after the appointment before returning to work or other responsibilities.
Related Therapy Now resources
Explore related counselling support.
Clinical Counselling in Surrey
Learn about Therapy Now’s counselling services, practitioners, and appointment options.
Confidential Care
Learn how Therapy Now handles privacy, consent, health records, and confidential communication.
Stress & Anxiety Counselling
Explore support for worry, overwhelm, tension, burnout, and difficulty relaxing.
Depression & Low Mood
Learn about counselling for persistent sadness, emotional exhaustion, and reduced motivation.
Trauma & ICBC Recovery
Explore counselling support after a motor vehicle accident, injury, or distressing experience.
Life Transitions Counselling
Support for major changes in roles, relationships, health, identity, work, or family life.
Postpartum Stress Counselling
Support for emotional overwhelm, identity changes, relationship strain, and adjustment after childbirth.
Whole-Person Care
Explore how emotional wellbeing, physical health, stress, movement, and recovery may connect.
Direct Billing
Learn about direct billing for eligible counselling and extended-health claims.
In-Person & Virtual Counselling FAQs
Do you offer in-person counselling in Surrey?
Yes. In-person clinical counselling appointments are available at Therapy Now’s clinic in Newton, Surrey, depending on practitioner availability.
Do you offer virtual counselling?
Virtual counselling may be available with participating counsellors. Availability depends on the practitioner, appointment type, and the jurisdiction where you are located during the session.
Is virtual counselling confidential?
Virtual counselling is conducted using an appropriate online platform. You should attend from a private location and use a secure device, internet connection, and headphones when possible.
Can I switch between in-person and virtual appointments?
It may be possible to switch formats depending on your counsellor’s availability, the suitability of virtual care, and the notice provided before your appointment.
Do I need to download special software?
The exact process depends on the platform used for your appointment. Booking or appointment instructions will explain how to join your session.
Can I attend virtual counselling from my phone?
A compatible phone may be used, although a computer or tablet with a stable internet connection may provide a more comfortable viewing experience.
Will insurance cover virtual counselling?
Coverage varies by plan and counsellor designation. Patients should confirm whether their extended-health plan covers virtual clinical counselling services.
Which is better, virtual or in-person counselling?
Neither format is automatically better. The right choice depends on your goals, comfort, privacy, technology, location, schedule, and the recommendation of your counsellor.
Where must I be located during a virtual appointment?
You may need to be physically located in a jurisdiction where your counsellor is permitted to provide services. Confirm location requirements with the clinic before your session.
How do I book counselling at Therapy Now?
You can book online through Therapy Now’s Jane booking page or contact the clinic by phone or text for help choosing an available appointment.
In-person counselling in Newton, Surrey
Local support with flexible options.
Therapy Now is located at 240–13711 72 Avenue in Newton, Surrey, across from the Newton Bus Loop. We serve patients from Newton, West Newton, Fleetwood, Guildford, Panorama, Surrey Central, North Delta, and surrounding communities.
Therapy Now Clinic
240–13711 72 Avenue
Surrey, BC V3W 2P2
Clinical Counselling, Registered Massage Therapy, Acupuncture, Kinesiology, and Student Massage & Bodywork.
Choose counselling that works with your life.
Book in-person counselling in Surrey or ask about available virtual counselling appointments with Therapy Now.
